​Changes Are Coming to Clutha District Libraries!

We're excited to let you know that from 19–25 August, we’ll be making some behind-the-scenes changes to upgrade our library system—and while we’ll be working “offline” for a short time, we’re still here for you!

Here’s everything you need to know:

What’s Happening During 19–25 August?

During this week, we’ll be operating in offline mode as we prepare to launch our brand-new library system.

• You can still borrow items from any of our libraries
• We won’t be returning items during this week—but don’t worry:
  • All loans will be extended
  • No overdue fees (we never charge them anyway!)
• We won’t be able to place holds during this time—but our team will help you with this once we're back online.

Password Reset Coming

As part of the system upgrade, we’ll be resetting all customer passwords to our default password: clutha33

If you’ve changed your password in the past, please note you’ll need to log in with clutha33 after the switch. Once we go live on 26 August, you can update it to whatever you like.

What About Our Digital Resources?

Your updated password might affect how you access some of our digital services like:

• Libby
• BorrowBox
• Pressreader
• Creativebug

We’ll post updates and instructions on our Facebook page as these changes happen. Our staff will also be on hand to help with any hiccups.

New Library App Incoming!

We’re also launching a brand-new free mobile app called: “Clutha District Libraries”

It’ll be available on both the Apple App Store and Google Play. We’ll let you know as soon as it’s ready to download—keep an eye on Facebook for updates!

Have You Used “My Catalogue”?

If you’ve saved favourite titles in the “My Catalogue” feature of our current app, make sure to copy those titles into our new system—either through our new customer website VEGA or our new app.

The good news: there will be a one-month crossover period, so you’ll still be able to access the old site and app while you make the switch.

Need a hand? Our staff are happy to help with transferring your saved titles!

We know it sounds like a lot!

We know change can feel a bit daunting, but we’re here to support you every step of the way. These upgrades will bring better features, a smoother experience, and even more great library services for our awesome community.

We go live with our new system on 26 August!

Thanks for your patience and support! Got questions? Ask any of our friendly library staff, send us a message, or check out our Facebook updates.